Frequently Asked Questions

We work with vetted producers and conduct rigorous quality checks at origin. For international buyers, we offer optional third-party inspection by SGS or Bureau Veritas at the port of loading. All commodities are graded to international specifications, and we provide full documentation including phytosanitary certificates and certificate of origin.

Our grading follows international commodity standards. For agricultural products, we reference moisture content, purity, and size specifications. For gemstones and minerals, we follow established industry grading systems. All specifications are clearly stated in our Proforma Invoice and sales contract.

Yes. We can provide representative samples for most commodities upon request. Sample costs and shipping arrangements are discussed on a case-by-case basis.

We conduct aflatoxin testing through accredited laboratories. Test results are provided with each shipment, and we work with producers who follow Good Agricultural Practices (GAP) to minimise contamination risk.

FOB (Free On Board) Dar es Salaam means our responsibility ends when the goods are loaded onto the vessel at Dar es Salaam port. All export documentation, local logistics, and port handling are covered by us. The buyer is responsible for ocean freight, insurance, and import clearance at the destination port.

Lead times vary by commodity and availability, but generally: available commodities ship in 7-14 days from contract signing; seasonal commodities are scheduled according to harvest cycles; and bulk orders take 21-30 days for sourcing and consolidation.

We monitor port conditions and maintain relationships with multiple freight forwarders to mitigate delays. Our Live Allocation Tracker provides real-time visibility into available tonnage and lead times. We communicate proactively with buyers about any potential disruptions.

We provide a full export documentation package including: Proforma Invoice, Commercial Invoice, Packing List, Bill of Lading, Certificate of Origin (Tanzanian), Phytosanitary Certificate, Fumigation Certificate (where applicable), and Quality Certificates / Test Reports.

We offer flexible payment terms based on the buyer profile and transaction size: TT 100% upfront (for smaller transactions); TT 50% deposit with 50% on Bill of Lading (for established relationships); and LC at sight, confirmed and irrevocable, preferred for larger transactions.

We are fully registered and compliant with Tanzanian authorities: BRELA Certificate Number 205660348; TRA Taxpayer Identification Number (TIN); and LC ready with confirmed bank facility. All documentation is available to verified buyers upon request.

Our contracts include clear dispute resolution clauses. We aim to resolve any issues through direct negotiation first. If required, we follow the dispute resolution mechanisms specified in the contract, which may include mediation or arbitration under Tanzanian or international law.

For most transactions, we require a deposit (typically 50% for TT terms) to secure the allocation and cover sourcing costs. The balance is settled against shipping documents. LC transactions follow the terms of the letter of credit.

While Nexus Mercantile Commodities Limited is a new company (2026), we bring years of experience in financial markets, sales, and international trade. Our compliance credentials are verifiable through BRELA and TRA. We are also LC-ready with confirmed bank facilities. We encourage buyers to request our Buyer Verification Pack, which includes company registration, bank references, and documentary proof.

It is a document package we provide to serious buyers containing: company registration certificate, tax clearance certificate, bank references, sample contracts and Proforma Invoices, and compliance documentation.

As a new company, we are building our track record. We encourage buyers to start with a small trial order to experience our service quality, documentation, and responsiveness firsthand.

We export over 40 Tanzanian commodities across categories: Grains (maize, rice, sorghum); Pulses (pigeon peas, mung beans, soybeans, chickpeas); Oilseeds (sesame, groundnuts); Beverages (coffee, tea, cocoa); Spices (cloves, cardamom, ginger, black pepper, chillies); Minerals (gold, industrial minerals); Gemstones (tanzanite, ruby, sapphire, tsavorite and more); and Other (hibiscus, honey, avocados, seaweed).

We export to global markets with a focus on: Asia (India, Vietnam, China, UAE); Africa (Kenya and regional markets); and Europe & the Americas (emerging markets for Tanzanian commodities).

1. Submit an RFQ through our website. 2. Receive a Proforma Invoice within 24 hours. 3. Review and sign the contract. 4. Arrange payment (TT or LC). 5. We handle sourcing, inspection, documentation, and shipping. 6. Track your order through the Buyer Dashboard.

Minimum order quantities vary by commodity. Most agricultural commodities can be shipped in 20-40 foot container loads. Please contact us with your specific requirements.